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Content Management

The Information Request Management System (IRMS) is the most widely used Medical Information system available today. A core component of IRMS is the built in document management and FAQ management that allows our clients to provide appropriate answers and generate letters to requests.

Our Medical Information clients often need to include other groups and departments in the generation of material and literature. Web based content management allows legal, sales and marketing, regulatory and other groups to participate in the development and approval of these materials.

Additionally, Medical Information departments will be able to make content available externally to medical liaisons, sales or other departments or partners. The IRMS Content Management system allows groups to work together and share necessary information from a single location.

The IRMS Content Management is a full featured FAQ and document management system outside of IRMS, working fully with the IRMS document and FAQ repository. Developed in Microsoft .NET technology and fully web enabled, this system provides a complete enterprise document and FAQ management solution.

As a web-based system, IRMS Content Management can be easily deployed worldwide without the need for Citrix or other application server tools. The system can be made available anywhere an internet connection is available.

The new content management system will work in harmony with any existing IRMS file and database system. Changes to documents and FAQs in the new system will be seen in IRMS and vice versa. Clients can define user access and permissions, enabling access to appropriate content to the appropriate groups.

Users will have simple and advanced search capabilities to find appropriate content. Users can rate FAQs and documents, as well as provide comments or suggestions that can be available to other users. The IRMS Content Management System will allow for an FAQ or document to be related to any number of other FAQs or documents so a user will be able to easily see all other additional relevant information as well.

Workflow capability allows for the generation of appropriate procedures and management of content. Users can be assigned tasks for creation, review and approval of content and workflow managers can easily track all activity and stages for content.

This system allows our clients to involve other departments and groups to participate in the document or FAQ creation or approval process without needing a full IRMS user’s license.